Terms and Conditions
Acceptance of Term and Conditions
Contracting the supplier to carry out work or acceptance of a quote provided by the supplier constitutes acceptance by the customer of these terms and conditions.
Quotes and Estimates
2.1 Quotes are valid for 30 days and can be withdrawn by Residential Roofing at any time. After 30 days, plans will require re-quoting.
2.2 That the work quoted will proceed smoothly and there are no unforeseen difficulties with the work or time delays caused by the customer or for reasons outside the supplier’s control.
2.3 If additional work is required that could not be foreseen by the supplier at the time of providing the quote, then that supplier may at its option either cancel this contract or charge for such additional work at the supplier’s usual rate.
2.4 No variations to the work originally quoted for shall be carried out without the agreement of both the customer and supplier.
2.5 Where the customer and the supplier have agreed to the variation the supplier will be entitled to charge for the work involved in such variation at the supplier’s usual rate.
2.6 Quotes are based off plans supplied; consented plans must be supplied before quote is accepted. (If not already supplied for quoting).
2.7 Roof price EXCLUDES – parapet caps, transition slashings, saddle flashings, rainwater heads, chimney caps, roof penetrations/vents, dry-pan soaker flashings and all associated flashings other than skylights and “roof side” chimney flashings. These will all be quoted separately.
2.8 Extra charges will apply for colours outside of the standard colour range if not quoted for separately.
2.9 Wall Cladding price includes – Flashings and long run for designated long run walls as shown on supplied elevation plans (does not include battens). Flashings for other cladding areas are EXCLUDED or will be quoted separately. Price is based on elevation plans supplied; hidden walls must be clearly shown.
2.10 Any scaffolding and fall through protection requirements are the responsibility of the client and must conform to with Department of Labour regulations. This also includes correct platform work heights for roof pitches above and below 26 degrees, along with gable end rails. Works will not commence until all regulations are met. No special allowances.
2.11 Butynol price excludes scupper outlets and sump drain components, unless otherwise stated on quote. Price will include – Install, drip edge, diverters, glue and butynol needed.
2.12 Roof price will EXCLUDE drip edge for extra high wind zone, or soffits less than a 100mm unless otherwise stated on quote.
2.13 All tray roofing & cladding (incl DD400): Please note, install timeframes are much longer than standard longrun and will require specific scaffolding setups to suit each job. Please contact us prior to job specific time and set up requirements. If no clear details are supplied from architect, we will use our own details, or manufacturer’s flashing detail.
2.14 When a dark “pre painted long run colour” has been chosen, “rippling”, and “buckling” in the ridging and associated flashings can often occur and be seen. This is a combination of expansion and contraction in the metal and can be especially prominent when a roof is installed on wet timber purlins and/or in winter months which accentuates the problem further. Generally, this is aesthetic only and does not affect the performance of the roof, however in extreme cases; flashings may need to be replaced. This will generally be at the cost of the owner/buyer unless another option is agreed.
3.1 All goods and services are supplied at the price ruling at delivery date and the supplier reserves the right to pass on to the customer any price increase after the date of any quote.
3.2 All prices as quoted are exclusive of goods and services tax unless otherwise stated.
4.1 The customer shall pay the price (including any additional charges) to the supplier in the following manner:
4.1.1 As set out by the supplier in the written quotation/estimate/contract.
Standard payment terms will be 7 days, 14 days or 20th of the following month and will be stipulated on the customers invoices. Progress payments may be required in some instances, and this will be outlined in the quotation/contract by the supplier.
4.2 If full payment is not made by the customer to the supplier in accordance with clause 4.1.1 then the customer will be in default under this contract and the supplier may exercise all of the rights and remedies set out in this contract and otherwise available within the law; and
4.2.2 The customer will pay an administration fee on overdues accounts of $15.00 per calendar month at the supplier’s discretion.
4.2.3 The customer will be liable for all expenses incurred by the supplier in recovering the debt including but not limited to collection agency fee, legal fees and court costs inclusive of the dispute’s tribunal.
4.2.4 The customer shall be liable to pay interest at the rate of 2% above the current bank overdraft interest rate on all overdue accounts at the supplier discretion.
Liability on Claims
5.1 All claims against the supplier by the customer must be made in writing with 7 working days of receipt of the supplier’s invoice.
5.2 The supplier reserves the right at it discretion to repair or replace goods or to credit the portion of the price applicable to the goods and services in respect of any claims accepted.
5.3 The supplier will use its best endeavours to enforce any guarantees or warranties given by the manufacturer of goods supplied by the supplier.
5.4 In any event the total liability of the supplier for any loss arising from any defect on non-compliance of the goods and services or any other breach by the supplier of its obligations under this agreement will not in any circumstances exceed the price quoted per item by the supplier.
6.1 Property in and ownership of the good remains with the supplier until all money the customers owes to the supplier has been paid in full.
6.2 The supplier reserves the right to register it financial interest in the good or service on the Person Property Securities Register.
6.3 If the customer is in default under these terms and conditions, then the supplier will be entitled without notices to repossess the secured goods. The customer authorizes the supplier or its representatives, servants, agents or employees to enter the property where the secured goods are situated for the purpose of repossession. The supplier will not be liable for any costs, expenses, damage or loss of any kind suffered by the customer as a result of repossession.
6.4 Any repossessed goods may be disposed of at the discretion of the supplier and any monies gained shall first be deducted from any money the customer owes the supplier including any interest due and any expenses occurred but the supplier enforcing its rights. Any surplus will pass to the customer.
Consumer Guarantees Act
7.1 Where the supplier is supplying goods and services to the customer for business purposes with the meaning of the Consumer Guarantees Act 1993, pursuant to section 43 the provision of that act will not apply to this agreement.
Information and Privacy Act
8.1 For the purpose of facilitation the efficient running of the supplier’s business, the customer authorises the supplier to collect all information it may require form any third parties and authorises those third parties to release that information to the supplier.
8.2 The customer agrees that this information may be passed to a third party or to any other person to facilitate collect on debts from the customer.
8.3 Such information will be accessible to any of the supplier’s employees and agents who need access to it for the efficient running of the supplier’s business.
8.4 The customer may request access to and correction of this information at any time.
8.5 Residential Roofing 2014 Ltd will comply with all requirements under the Privacy Act 2020.
Construction Contracts Act 2002
9.1 Where not covered in the terms of trade or altered under mutual agreement, the default provisions in the Construction Contracts Act 2002 will be applied to any payment claims.
9.2 Disputes will be referred to the adjudicator under the provisions in the Act.
9.3 We reserve the right to suspend work as allowed in the provisions in the Act.
Personal Properties Security Act 1999
10.1 The client agrees that the provisions herein constitute a Security Interest in Personal Property (as those terms defined in the Personal Properties Securities Act 1999 (“PPSA”) in respect of which the contractor may register a financing statement on the Personal Property Securities Register.
10.2 The client hereby waives its rights contained in sections 116, 119, 120(2), 121, 125, 126, 127, 129, 131 and 132 of the PPSA.
Delivery & Risk
11.1 Risk in goods supplied will pass to the customer when the goods are delivered to the delivery point.
Health and Safety
12.1 Residential Roofing 2014 Ltd will be responsible for their own safety and health. Residential Roofing 2014 Ltd must comply with the Health and Safety at Work Act 2015, any regulations made under the Act, and any health and safety policies, directives or procedures of the business.
Supplier – Residential Roofing 2014 Ltd
Customer – Any person or entity that engages Residential Roofing 2014 Ltd for the supply of goods and or services.
Click Here to download and print our quote acceptance form
(This must be filled out and returned before any work is carried out)